Contact
The Bolands Centre
14 Spence Street
Cairns City QLD 4870
Correspondence
For referrers and other health professionals:
Referrals may be sent securely via HealthLink (preferred; EDI = dralexbo). Referrals are also accepted via fax or email.
Appointment Bookings:
Appointment bookings are made online only via Halaxy. Bookings cannot be made via phone or email. Any booking requests made via email may not be responded to. Please click the button below for more information.
Other Enquiries:
Please note that we will do our best to respond to any enquiries as soon as possible. However, these rooms are not open full-time, and it may take several business days for a reply. We appreciate your patience.
Crisis Support
This practice does not provide emergency or after-hours psychiatric services. Contact details for this practice must not be used for emergency purposes.
If you, someone you care for, or a client is experiencing an acute mental health crisis or requires urgent assistance, please attend your nearest hospital emergency department, or contact your local area psychiatric triage service. If you live in Queensland, you can contact the Queensland Mental Health Access phone line (available 24-7) on 1300 64 22 55 (1300 MH CALL). If there is a risk of serious injury, harm to yourself or others, or a life-threatening situation, call 000.
Crisis Support Contact Details:
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Emergency Services: 000
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Lifeline: 13 11 14
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Suicide Call Back Service: 1300 659 467
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Beyond Blue: 1300 224 636
Contact outside of scheduled appointments is strictly limited. The practice or your psychiatrist may use email and SMS to arrange or modify appointments or to provide relevant administrative information (e.g., practice closures or fee changes). This practice does not use email or SMS as a therapeutic tool. No clinical advice, assessment, or treatment is provided outside scheduled consultations. Messages and emails are not monitored in real time and cannot be relied upon for crisis support.